Forum Discussion

rossman's avatar
rossman
New Contributor
4 years ago

DVR Problems

When I set our dvr to record a show it starts recording about one minute early and stops recording about one minute early causing us to miss out on the ending of the show. Very frustrating. Also, w...
  • Bruce's avatar
    Bruce
    Honored Contributor III
    4 years ago

    What kind of "...perfect DVR service..." doesn't have a time-sync function?  The "fuzzy" workaround of Cox could waste up to 40 minutes of storage space...per program.

    • pbsawin's avatar
      pbsawin
      Contributor
      4 years ago

      Cox admitted it was beyond their control as they receive the programming from the originator and just pass it on. My DVR's are exactly on time as the NIST broadcast (nist.gov). That is why I gave up arguing with Cox and just added two minutes to each recording. I have never had a space crunch but I do not save stuff after I have watched it.

      • Bruce's avatar
        Bruce
        Honored Contributor III
        4 years ago

        Does Cox receive programming from the originator up to 30 minutes early or 10 minutes late?

        It's not a question about a network connection but of glitchy software. Cox needs to contact the manufacturer(s), report the bug, notify subscribers and distribute the fix.

        Instead...you'll get the reboot...reset...rent-a-tech runaround.