Solved
DRM on all non-local channels - Omaha
As of this morning, August 10, my non local channels stopped working. Did a rescan on the channels and it looks like they all have drm on them now. Same thing happened back in January but Cox changed...
Forum Discussion
Same here in Omaha, NE
tried explaining it happened in January, but they still insist it could be that both of my devices went out at the exact same time. And that’s it’s coincidence the DRM flag suddenly appears when rescanning for channels. Ya, it MUST be the equipment. Roll a truck out. Let’s make it expensive.
At least this time my research is already done of the best TV streaming… spoiler alert, it’s YouTube TV.
- Hello @Footballerccs,
This appears as if you may need someone to look into your account. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.
Crystal S.
Cox Support Forum ModeratorI’ve already been on the phone with cable card “experts” that simply try re-pair with Host ID and Data ID but in the end it’s still the same. DRM flag is turned on at Cox, and cable cards can’t tune to DRM channels. What more is Twitter support to do?
- @Footballerccs, I Realize that you have already spent a great deal of time with this concern. If you would like for us to look into this issue further for you, please send us the requested email. Thanks. -Allan, Cox Support Forums Moderator.
