Forum Discussion

michaelmc2's avatar
michaelmc2
New Contributor
2 years ago

Crappy Tv service & no help from technical support

On Monday evening, my cable started acting up, which it has done before but usually fixes itself.  This time it did not.  I tried everything they say to do.  When I try to reset it through the app, i...
MichaelJ's avatar
MichaelJ
Moderator
2 years ago

Hi Mchalder, 

 

If you still need help with your cable box updates, please feel free to reach out to us via Twitter CoxHelp, or Facebook. We're on Social Media 24/7. 

 

Thanks for being so patient, 

 

Mike

Cpx Support Forums Moderator

Mchalder's avatar
Mchalder
New Contributor
2 years ago

I only had to unplug and replug the box three times to get it going tonight. It’s getting better. If I could turn the update off, it would work fine.