Of course they haven't fixed mine. Shockingly the guy never brought the other box back on Saturday. I chatted with someone on Saturday & all they did was try to do the same thing everyone else has done. So, after almost 2 hours of chatting, I quit. We got rid of their modem long ago, because I got tired of paying them even more money, so we got our own. Our box hasn't even updated because it won't come on. It has power, but either does nothing or stays at the welcome screen. So, we are now a week without cable that I'm still paying for. So, I think we are officially done with cox. We've just has enough of their bull crap!!
Hi michaelmc2,
The purpose of the Cox Video Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. We would like to help with your service loss issue, please reach us on Twitter at CoxHelp, visit us on Facebook, or at cox.help@cox.com.
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Cox Forums Support Moderator
