Forum Discussion

martinh's avatar
martinh
New Contributor III
4 years ago

Cox Tulsa - all channels except local have disappeared on my Silicon dust HD Homerun,

 I am NOT attempting to record things, just to watch TV on my PC using the HD Homerun viewing app, something which worked fine until Cox started the upgrade from MPEG 2 the the new format .  I've rea...
DRM
homerun
Missing Channels
CrystalS's avatar
CrystalS
Former Moderator
Hello Martin, to resolve the issue please do a channel scan and make sure that it is MPEG4 compatible. If you continue to have issues unplug and plug the cable card back into the Tuning Adapter. If that does not work. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com.

Crystal S.
Cox Support Forum Moderator
martinh's avatar
martinh
New Contributor III
4 years ago

I have left a detailed description at cox.help@cox.com.  I'll wait for a response.