Cox System Updates Affecting DVR Recording
Apparently, Cox has been doing some kind of update and it is affecting DVR and Cloud recordings system wide. The effect is that my DVR will not schedule a future record of a program and the past sch...
Forum Discussion
Today, monday the 17th, live tv briefly pauses/freezes on all channels and when it resumes you lose the ability to rewind the live program. its like you just switched to that channel with no 'blue line' that you can rewind to the beginning or anywhere in between. this has been happening all morning and its now after lunch. The freeze can last several seconds or longer, pressing the exit button resumes live tv if not done on its own. It's now getting worse as I type this, happening every couple seconds and only resumes when press 'exit'. Now its frozen and buttons barely work.
there is no notice or reported 'issue' in cox app in my account. I have not called yet, but plan on it. it also seems the cloud recording issue has been solved mostly, its still much slower in the evening compared to daytime.
Mod- will you please respond?
Hi, there. I'm sorry for the issues with your live TV experience. Send us your account information to Cox.Help@cox.com with your name and a copy of this forum message and we would be glad to look at the signal level on your equipment for you.
