Forum Discussion
- Experienced DVR failures starting Thursday with recordings being removed and unable to schedule new programs. On 3/16 I attempted to schedule recordings with some success but then setting up more programs received 403 code without getting a successful recording set. Recording previously scheduled for 3/17 were gone.
- Otaye_in_AZ2 months agoNew Contributor II
We've been calling cox for 4 days, and just get empty promises. Getting worse every day
- ColleenD2 months agoModerator
Otaye_in_AZ
I understand your concern and don't want to see you go. I know how much my own family depends on our DVR, so I'd love to help. Please email us at cox.help@cox.com with your full name and complete street address, a link to your post, and details of your concern so we can investigate.- Otaye_in_AZ2 months agoNew Contributor II
II just tried twice to send you the email and I got a message back saying: undeliverable. Is cox email down too??? Wow
- Otaye_in_AZ2 months agoNew Contributor II
Same problems here and getting worse every day. Calling tech support just results in empty promises. 4 days to fix this? wow!!!
- RogerF802 months agoNew Contributor
Continue to not able retrieve DVR recorded programs. Scheduled DVR recordings exist until I attempt playback when a on-screen message states that the recorded has finished with the selection to delete or keep.
- bucky32312 months agoNew Contributor
Recommend highly YouTube TV… excellent ability to DVR anything you want and stores in for over a year. It works well with just getting a 5g from t Mobile for 35 bucks and don’t have to deal with Cox internet which is beyond horrible
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