Cox On Demand down for Tivo users for months in Orange County, Ca.
I can confirm, after talking with Cox Tech Support at 1-877-820-8202 that Cox On Demand is not working on Tivo's in the Arizona, Orange County, Ca., and more areas across the country.
Their attempt to...
Same thing is happening to me on a TiVo premier. It is very frustrating. On demand works fine from the Cox contour box I have, but not on the TiVo with a cable card &tuning adapter.
Update: My issue was resolved via a service tech visit. The tech was not even informed by Cox during his weekly training meetings that TiVo could do On-Demand, however he was able to talk to the BackOffice folks and get things sorted. In my case, the OD4TIVO code was already on my account. Neither he nor I are exactly sure what the issue was, however we suspect it was due to my cable card not being paired properly. I’d suggest starting with that if anyone else has a similar issue.