Forum Discussion

SCGrant327's avatar
SCGrant327
New Contributor
3 years ago

Cox Gulf Coast - CNN Picture Quality

For a few weeks now, CNN picture is tearing, freezing, lagging. Tried a new Contour Box, which helped for about a week, and then returned to an un-watchable state.

How do we fix this?

3 Replies

    • SCGrant327's avatar
      SCGrant327
      New Contributor

      It's not the TV. If we use the Cox MiniBox on the same TV, then we have no issues... this is ONLY related to the Contour Box.

      • MaryF's avatar
        MaryF
        Former Moderator
        Hi SCGrant327,

        We'd be glad to take a closer look into your issue. Please send us an email to cox.help@cox.com with your full name, account holder's name, street address, and details of your issue or a link to your forum post so we can further assist.

        Mary
        Cox Support Forums Moderator