MattF
31 days agoNew Contributor
Cox DVR infrastructure
Why does Cox push their cloud based DVR when they obviously don't have the appropriate infrastructure to handle it? Crappy quality. They claimed doing a migration to another cloud provider would fix it. No improvement. Now tonight, all of our DVR recordings suddenly disapeared. When I called, I'm told they are doing an emergency cloud migration. I'm guessing someone screwed up royally somewhere. Either that, or they are under ransome ware attack.