Forum Discussion

letti001's avatar
letti001
New Contributor III
7 years ago

Cox Contour on Browser has no sound for home but does for TV Go

Greetings, I have Cox cable at home and the TV works well with my TiVo device and cable card. For my study, I jus tuse the web browser. However there is no sound for some channels. TNT, Paramount...
ekhawaii's avatar
ekhawaii
Contributor
7 years ago

I tried restarting Firefox, and finally restarted my computer....no luck, cannot re-logon to watchtv.  ID/pass, who knows...must be on COX side...at least my TV works.  Frustrating for you Apps/online guys with no sound or connections

ekhawaii's avatar
ekhawaii
Contributor
7 years ago

Here is my last update for today...my Foxfire now seems to be stable for open/close the watchtv site.  Weird that the bookmark path had maybe something to do.

TNT 18, has no sound. Paramount 52 is stuck, no sound or motion. WGN 68 works fine for sound/motion.  Poked around a few other channels, looking for maybe old movies or series, or non-HD channels.....couldn't find any here in SoCal.

  • KevinM2's avatar
    KevinM2
    Former Moderator
    7 years ago
    Hi Ekhawaii, can you please reach out to us on cox.help@cox.com, for further assistance? We can also be reached on Facebook or Twitter as well. We may have to escalate this to our back-office team who handles our Contour app and website, in order to resolve the audio issues. -Kevin M. Cox Support Forum Moderator