Forum Discussion

letti001's avatar
letti001
New Contributor III
6 years ago

Cox Contour on Browser has no sound for home but does for TV Go

Greetings, I have Cox cable at home and the TV works well with my TiVo device and cable card. For my study, I jus tuse the web browser. However there is no sound for some channels. TNT, Paramount...
KevinM2's avatar
KevinM2
Former Moderator
6 years ago
@letti001 Hello, can you please email us at cox.help@cox.com? I'd like to take a look at the escalation in place, and see what the status of it is. Have you tried using multiple web browsers, such as Internet Explorer, Google Chrome or Firefox? I would also recommend uninstalling it on your phone and reinstalling it to see if that resolves the issue. -Kevin M. Cox Support Forum Moderator
  • letti001's avatar
    letti001
    New Contributor III
    6 years ago

    I have used Firefox, IE, Chrome and Edge. 

    If I send an email, can I just place a link to this forum so I do not need to explain it all over again?

  • letti001's avatar
    letti001
    New Contributor III
    6 years ago

    I will uninstall and reinstall as you suggest.