Cox cloud DVR
Been having problems on and off for several weeks. Cloud recordings start blurry then clear up. Sound goes out. Had 2 techs come out . One said it was a converter problem. I went to store got a new...
Forum Discussion
I spent 30 mins on the phone today with support after already reporting this issue over a month ago, and it started in September in my area (AZ). They know their cloud infrastructure is not capable of meeting customer performance needs, but they just keep saying they're working on it. For over 3 months? And then keep asking posters here to DM them more info? This is ridiculous. This product is clearly not at a level to be sold. Demand credits every month to your bill, notwithstanding the service needs to be fixed, properly provisioned, and adequately supported.
