Forum Discussion
hollanw10
3 years agoNew Contributor
They did not check the pole, nether tech had a tall enough ladder to check this connection, not sure why? I would have to Agee with you this connection needs to be checked asap, I turned in another cable box yesterday for exchange still doing the same thing this morning. Need atech today to check all connection at the pole coming in to my house.
CurtB
3 years agoHonored Contributor
It's possible you've had a bad box, but five or six in a row is unlikely. Exchanging cable boxes isn't going to fix your issue.
Does it freeze when you press pause, reverse or fast forward or just when changing channel?
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