Fishn_Dad
6 years agoNew Contributor
Contour 2 "Prime Video" App, "Internet Connection Failure"
All the Apps on the Contour 2 except the newly available "Prime Video" App are working just fine. The "Prime Video" App returns an "Internet Connect Failure" dialog box, intermittently. Since the C...
- 6 years agoHello FishNDad,
There is a known issue with some Contour 2 customers receiving an error message when attempting to play a video using the Amazon Prime Video app. Our video team is working to resolve this issue. I apologize for any inconvenience this is causing and thank you for your patience.
Mary
Cox Support Forums Moderator - 6 years ago
Are there any updates on the status of this issue?