This is ridiculous. Why doesn't Cox solve this problem?
Same problem here as reported above. Doesn't seem to be much of a pattern to it. Not every time but frequent enough to be very annoying. I see it with Contour 2 DVR. We NEED A SOLUTION COX FOLKS.
One more reason why "cutting the cord" is becoming attractive.
I'm going to try TURNING OFF POWER SAVER MODE. Maybe that restart of the box sometimes initiates the dreaded question.
Here is how I'll do it:
* Power up TV and box
* Hit Contour button
* Select gear icon
* Select Device Settings
* Select Power Preferences
* Select power saver starts after "OFF"
Now, since the box is always on perhaps the dreaded "name your box location" will not pop up again. We'll see......
UPDATE: Since I enable the power saver as described above I have not yet seen the dreaded "name the location" screen. It's been a few days so far.....remaining hopeful.
GOOD NEWS: Disabling power saver has FIXED THE PROBLEM ! No more begging for location naming. Why don't Cox people know how to do this ?