Contour 2 Amazon Prime Video Problem
We have been a Cox customer for over 25 years. We have had Contour for a long time. We have watched video content on Prime Video for years. About 6 months ago, we started encountering a problem wh...
Forum Discussion
After replacing the DVR three times, that wouldn't seem to be the issue. It sounds like a signal issue. But, you mentioned "surge protector" three times. Just as a test, have you tried watching an Amazon Prime video with the DVR directly connected to an AC outlet or a different surge protector? If it's been happening every single time, try something different. You've replaced your DVR anyway so what's the risk?
