CONTOUR **
AS WITH THE OTHER REVIEWS I'VE READ, WE WERE FORCED TO SWITCH TO CONTOUR AND IT IS TERRIBLE!
THE BOX CONSTANTLY HAS TO BE REBOOTED AND RECENTLY THE REMOTE, WITH NEW BATTERIES, DOESN'T RESPOND.
T...
Forum Discussion
Hello @Toolkool,
We certainly value your feedback, and I want to provide you with the best customer service experience possible. we really strive to provide a superior experience at each interaction and I'm truly sorry to hear that we've let you down. I want to make this right. Unfortunately, the purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox Cable, Telephone, and High-Speed Internet services with other customers. This appears as if you may need someone to look into your account. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. We look forward to speaking with you.
Crystal S.
Cox Support Forum Moderator
We certainly value your feedback, and I want to provide you with the best customer service experience possible. we really strive to provide a superior experience at each interaction and I'm truly sorry to hear that we've let you down. I want to make this right. Unfortunately, the purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox Cable, Telephone, and High-Speed Internet services with other customers. This appears as if you may need someone to look into your account. We would definitely be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. We look forward to speaking with you.
Crystal S.
Cox Support Forum Moderator
