Chat service **
I have ordered a new remote 3 times on your CHAT! I asked for email confirmations all 3 times and the chat person said I will get it in 15-30 minutes! I have not received confirmation for all 3 conve...
Forum Discussion
Hi Knappkbam5,
I am sorry to hear about your experience while trying to get your modem replaced. I suggest that you reach out to us via email at Cox.help@cox.com with your service address and a link to this forum thread. We would be happy to help you there.
David
Cox Support Forum Moderator
I am sorry to hear about your experience while trying to get your modem replaced. I suggest that you reach out to us via email at Cox.help@cox.com with your service address and a link to this forum thread. We would be happy to help you there.
David
Cox Support Forum Moderator
get your modem replaced
Do you work the Chat Desk?
