I am sorry to hear that is happening. This is the first I have heard regarding that issue, but we would be happy to look into that with you. To do that, we ask that you email us at firstname.lastname@example.org with your service address and a link to this forum thread.
Thanks for letting us know. Some of our broadcasting problems are still having technical difficulties. We have informed our Network team about the issues. We appreciate your patience.
Cox Support Forums Moderator