Forum Discussion

imanwilli's avatar
imanwilli
New Contributor
6 years ago

Can not view movies to rent or buy

My on demand only shows free movies. I cannot see movies to rent or buy even when I do a search for them. I tried rebooting the system and that did not work. I also chatted with a representative who suggested I order movies one at a time by calling a number. I don’t want to do that. I want to view them at my leisure. 

  • KevinM2's avatar
    KevinM2
    Former Moderator
    6 years ago
    Hello, we're sorry to learn about this experience, as well as the service issues. You shouldn't have to call Cox and speak to a representative to make rentals or purchases. I am including a tutorial link on how to access free movies using On Demand:

    www.cox.com/.../on-demand.html

    There should also be a section labeled "Movies to Buy" as well. If issues persist, please email us at cox.help@cox.com for additional support. -Kevin M. Cox Support Forum Moderator