Forum Discussion

Bad_Kitty_1563's avatar
Bad_Kitty_1563
New Contributor
5 years ago

Cable service in one room but out in the other, routinely.

We have two smart tv's both new, two cox cable boxes we HAVE to rent each month also new. When we are watching tv one will lose the service while the other is fine. This has been going on for over 5 ...
BenS1's avatar
BenS1
Former Moderator
5 years ago
Hello Bad Kitty 1536,

I can understand how frustrating it is to have one cable box that keeps going out on you. On the tv that keeps losing service, are there any splitters or amplifiers that are connected to the coaxial that is screwed into the back of that cable box? If so can you bypass the splitter/amplifier and plug it directly into the wall from the cable box?


Ben S.
Cox Support Forums Moderator