Forum Discussion

Steve72's avatar
New Contributor
5 years ago

Broadcast Surcharges

I noticed the Broadcast surcharges jumped from $10.00 to $13.50.  How does Cox justify a 35% increase?  I noticed from online posts that the broadcast surcharge was only $4.00 in the beginning of 2018.  Is cox claiming that their rates have more than tripled in the last 2 years?  Or, are you just charging the customers whatever you want for profit?  I've never seen anything increase in cost by more than 300% in 2 years.  This is crazy!

5 Replies

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  • Andrew_Wees's avatar
    Contributor III

    you do real realize this is not an official cox forum it's more a customer helping customer forum

  • JonathanJ's avatar
    Former Moderator

    Cox provides the Support Forums as a service to its customers to help them obtain technical support, exchange ideas, and get information relating to Cox products and services. Billing and account questions that require the sharing of personal information aren't suited for a public forum. For further assistance, please email us at with your full name and address.

    Jonathan J
    Cox Moderator
    • SDC94's avatar
      New Contributor II

      Seems to me that Steve72's original question fit's the 'exchange ideas and get information' aspect of these forums. 

      It's a valid question that more than a few users wonder about. On top of that (and just checked my last statement) my surcharge was $10.00 (still question why). I'm in the Northeast market. 

      • Andrew_Wees's avatar
        Contributor III

        maybe the the local channels raised the fees for cox to carry them, so they raised customer prices