My same issues started around the same time. Did you get this resolved?
No. Actually I can't get anyone to even understand the issue. I spent almost 2 hours on a chat with someone from Cox and he was absolutely no help. He wasted so much of my time just verifying the serial number on the cable box. Then he wanted to explain to me how to record. I know how. I have viewed them previously and they did not have the issue. So, I agree with you -- something happened around that time. But the Cox guy couldn't even grasp what my problem was. All I would like to know is if my recordings can be repaired. Are they stored in the cloud somewhere or is there a hard disk in the cable box? If you can repair files on a PC, it seems to me that these recordings could be repaired. But I guess that would require SOMEONE to understand what the question is.
