Apple TV app on contour box not working
Apple TV app not working. Was able to use 2 days prior, than yesterday went to use the app and it said I needed to sign in again, tried that, kept receiving message “something went wrong, check your ...
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Update to my previous replies. I have a Main Contour Box and A Repeater Box. All Apps worked prior to 16 Aug on both boxes with no issues. Beginning on 17 August there were issues with Prime, Apple +, Max and Paramount +...NetFlix always works on BOTH boxes
Update for 1 Sep 24
Main Box can Play NetFlix, Prime, Max, and Apple + but not the Paramount +. Using the Check Internet function of NetFlix the Connection is "Green Check Mark" and speed is about 20 mbps
On the Repeater Box can play Netlix, Prime, Max, and Apple + but not Paramount +. Using the Check Internet Function of NetFlix the Connection is "Green Check Mark" and speed is about 50 mbps
On 31 Aug I SWITCHED THE BOX LOCATIONS -- and the App Functions and NetFlix speed follow with the box.
The only other steps I took since my last post 14 days ago were to use the Cox Contour Menu "Help" functions to Reboot the Box and Refresh the System and attempt to sign in to Apps when requested.
Like others, the Main Box is a DVR and I have many programs I would not like to lose if I simply change out the Box in the hope the new box will solve the remaining issues with Paramount + and NetFlix speed tests.
All Apps work using the ROKU stick I have added to the TV on a different HDMI Input
I continue to believe this is a software update disconnect between Cox and Paramount and will be resolved during software updates --- Will continue to check and update this Forum on 1 October
Thanks for the update. We still and only have had issues with the apple tv app through contour beginning around that time. Fortunately all other apps work. We too do not want to try a new box right now, especially since we have heard conflicting results. Went through this a year ago with the apple app and it eventually got resolved so hoping for the same.
Thank you...same for me. Hope Cox fixes signal to my current box so it will be compatible with the Apple TV box:-)
Thank you!
