Apple TV app on contour box not working
Apple TV app not working. Was able to use 2 days prior, than yesterday went to use the app and it said I needed to sign in again, tried that, kept receiving message “something went wrong, check your ...
Forum Discussion
For me both Apple plus and Max.
I have done all the trouble shooting.... restarting, refreshing, unplugging, clear local app cache. I was a Cox tech support person for 4 years so I know the steps.
For apple plus, the first screen comes up asking to sign/in or sign/up. I click then get error 'Something went wrong, there was a problem connecting, try again'.
On Max it briefly show blue max screen with sound then get the error 'Content not available'.
I have Hulu (works), and tubi also works. So not internet. I can connect to Max and apple plus by computer. So it is not their problem.
It looks to be an app login issue in Contour. Mine seems to start on a recent change where I was asked if I wanted to share history with Netflix. I said yes. Since then apple plus and max stopped working. I turned off the watch history in settings but still get errors. I have a DVR so do not want to just swap boxes. Please fix. You can have tech support reach out to me. Thank you.
Hello. I recommend sending an email with your full name, address, and a brief description of this concern to cox.help@cox.com
