Forum Discussion
Same for me in Rhode Island and I just posted my concern as well. Sorry I did not see your post. Cox support tells me I need new box to access the Apple TV APP...seems odd because I just had the newest box installed by a COX tech 1/25/24. Support never sends a message when they have new equipment:-(((
- Allan3 months agoModerator
Hello. I recommend sending an email with your full name, address, and a brief description of this issue to cox.help@cox.com
- skRhody3 months agoNew Contributor III
Hello,
I already contacted the cox.help@cox.com....thanks!
- DDG7023 months agoNew Contributor II
A tech came out supposedly to bring us another box, but then said our box was fine and they only have refurbished boxes anyway, so we said no thanks.
- ChrisJ23 months agoModerator
Hi, there. I'm sorry about the issues with the built-in apps on your Contour box. I'd like to help. Please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. We're glad to look into it for you.
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