Forum Discussion
Hi capttesla,
I am sorry to learn of your troubles accessing the App. We value your feedback and want to provide you with the best customer service experience possible. I truly want to help you in any way that I can. Please reach out to us on Twitter at @CoxHelp, visit us on Facebook, or email at cox.help@cox.com. Be sure to share your name and address so that we can investigate.
I look forward to working with you.
Cox Support Forum Moderator
- capttesla3 months agoNew Contributor II
Why do you mark something as a solution when you haven’t provided any solution??
and no I won’t be contacting you since I’ve already gone through the proper steps, I am actually looking for a solution to a cos problem. This is not an Apple problem. Please respond with a solution and not the standard bs response that will do nothing yet again.
Please remove your “marked as a solution check”- LatitiaS3 months agoModerator
Hello capttesla,
We understand it is not a solution. This is more so how we track our forums inquiries. We would like to troubleshoot on our end so please send us your account details.
We look forward to working with you.
Cox Support Forum Moderator
- capttesla3 months agoNew Contributor II
I’ve already contacted cox Customer support and have been provided zero solution. I’m not wasting more of my time. That is why I am on this forum. If you don’t have a solution than please stop responding with zero help.
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