Anyone have an email for the leadership team at cox?
I have been having issues for 2 weeks, had 4 techs out here and issue is not resolved. I keep having to open a ticket everyday b/c they can not leave a ticket open for more than 24hrs! I have had it can not watch tv at night - this has got to be resolved and I would like the higher ups to know what is happening so that it will maybe get resolved. I myself work for another competitor and when things go to leadership they seem to get fixed instantly!
TV freezes after 30-40 min on a station and throws error and will not let you continue watching. Happens on several channels, only around 7pm on till i go to bed. Neighbors down road same thing is happening and no one opens anything they just talk to cox tech when he is at my house.