Forum Discussion

otterbay's avatar
otterbay
Contributor
6 years ago

Anybody notice that BBC America listings are three hours ahead of what's actually airing?

Whatever is listed in Orange County, Ca. on channel 1346 BBC America at the present moment, won't actually air for three hours down the road. It's been like this for over a week - totally missed Gr...
KevinM2's avatar
KevinM2
Former Moderator
6 years ago
Hey all, I am having our Video Escalations Team look into this matter further, and I thank you for bringing this to our attention. When we receive additional information, we will follow up in the Cox Forum. -Kevin M. Cox Support Forum Moderator
otterbay's avatar
otterbay
Contributor
6 years ago

Thank you - until it is corrected I shall ask for a refund of the $12 for that pak, as it is the only channel in the pak I watch.  It's been like this for over a week now - surprised no one has noticed.  As of this morning, what is airing is still three hours behind behind the listings.

  • KevinM2's avatar
    KevinM2
    Former Moderator
    6 years ago
    Hi Otterbay, for inquiries related to billing or credit adjustments, please reach out to us at cox.help@cox.com, Facebook, or Twitter. We're here to help in any way we can. -Kevin M. Cox Support Forum Moderator
    • otterbay's avatar
      otterbay
      Contributor
      6 years ago

      Please reply when BBC America has been fixed - that would be a BIG help.  :)

      • CrystalS's avatar
        CrystalS
        Former Moderator
        6 years ago
        Hi Otterbay, thank you for your patience while we research this for you. We will reach back out to you as soon as we hear something. -Crystal S.
        Cox Support Forum Moderator