Forum Discussion

otterbay's avatar
otterbay
Contributor
6 years ago

Anybody notice that BBC America listings are three hours ahead of what's actually airing?

Whatever is listed in Orange County, Ca. on channel 1346 BBC America at the present moment, won't actually air for three hours down the road. It's been like this for over a week - totally missed Gr...
ekhawaii's avatar
ekhawaii
Contributor
6 years ago

I went to 1346, BBC and currently showing is a StarTrek...although the guide shows Gladiator playing from 3-6:30pm.  Im here in OC too.  Guide shows Apocalypto from 6:30 to 9:30.  Time must be messed because COX must get signals from across the pond or the guide was not properly adjusted or corrected.  Tough luck.

  • KevinM2's avatar
    KevinM2
    Former Moderator
    6 years ago
    Hey all, I am having our Video Escalations Team look into this matter further, and I thank you for bringing this to our attention. When we receive additional information, we will follow up in the Cox Forum. -Kevin M. Cox Support Forum Moderator
    • otterbay's avatar
      otterbay
      Contributor
      6 years ago

      Thank you - until it is corrected I shall ask for a refund of the $12 for that pak, as it is the only channel in the pak I watch.  It's been like this for over a week now - surprised no one has noticed.  As of this morning, what is airing is still three hours behind behind the listings.

      • KevinM2's avatar
        KevinM2
        Former Moderator
        6 years ago
        Hi Otterbay, for inquiries related to billing or credit adjustments, please reach out to us at cox.help@cox.com, Facebook, or Twitter. We're here to help in any way we can. -Kevin M. Cox Support Forum Moderator