All DVR gone this morning
Last night - all of my DVR recorded shows disappeared. NO, they are not in the deleted shows at the bottom. Everything is gone - can I get back?
Thanks
Forum Discussion
This is a known issue. Here are some of the threads where others have reported it.
Recordings are randomly being deleted off my DVR - TV - TV Forum - Cox Support Forums
why have programs disappeared from the DVR? - TV - TV Forum - Cox Support Forums
Recordings disappeared - TV - TV Forum - Cox Support Forums
I just read the different threads you have posted. I replied to one of your postings asking questions. I have had a Cox person come out to check my setup. They said my setup is fine. The person told me my choices were to upgrade to the cloud box which I read isn't good either or keep swapping out your box because something must be wrong with it for it to happen. From one of your answers gave me the idea to ask for a different brand when I go swap out my box again. I did read one could buy their own box as long as it is compatible. I have had one box where I could turn the tv on and rewind up to hour of live show. Then another box that didn't do that.
Those are threads that other forum users with this issue have posted.
Cox TV will buffer an hour for the last TV channels selected for each of the receiver channels if the cable box has been on for at least an hour. When you first select a channel, it won't be buffered. But if you select a different channel and go back to the first one an hour or more later, the last hour of the first channel will be buffered. I think Contour buffers too, but it may be a half hour. Someone can correct me on that. One thing changed about Cox TV over the years. There was a time when you could start recording a buffered program from the beginning of the buffer. Now you can watch the buffer, but you can only record live. I couldn't say how Contour handles it.
Edit: I checked buffering on recent channels and It's not always an hour.
Cox equipment is JUNK I can't tell you how many DVR's I have gone through, how many missed recordings I have had. Right now I have to reset my DVR 2 or 3 times a week. I could get a new one but I would lose hundreds of hours of recorded programs.
Hi, KENC195. I'm sorry to hear about the DVR issues. If you want, email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. We're happy to take a look.
