why have programs disappeared from the DVR?

Question

Over the last several months recordings have disappeared from the DVR. I did not delete them. They never appear in the deleted list. The stats on the DVR say I have 53 recordings. I have 39. I want the disappeared ones back. I have used the Cox support chat several times for this problem but it has never been resolved. HELP!

widermouthopen · Answer

How long have you had the DVR? Could be a hard drive that is starting to die. Any unusual noises or heat coming from the box?

curtb · Answer

This issue has been reported by others.
Recordings are randomly being deleted off my DVR - TV - TV Forum - Cox Support Forums

duran_duran · Answer

Many folks, including myself have reported the same issue to no avail. Cue the response to email cox with a link to this thread.

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why have programs disappeared from the DVR?

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