I just checked my phone services and apparently I have Simultaneous Ring and Nomorobo. Would have been nice to receive an email notifying me that I had these features along with instructions on how to set it up. Are the instructions under Phone Tools??
So I contacted tech support and they provided instructions on how to set up Nomore Robo. Unfortunately, even though my account indicates that I should have Simultaneous Ring, it's not listed under my Phone Tools. When did Cox become some screwed up?
The new phone platform is slowly being migrated into each market at this time (call centers just started taking calls in late March). You can use the Cox Voice Everywhere app on a smartphone to configure nomorobo and many other features. Brian Cox Support Forum Moderator