Karen_R said:
Hello Stinkfoot,
Glad to hear phonetools is working. Thank you for the feedback. Let us know if there is any problems. Thanks
What was the issue?
My experience here tells me that Cox isn't necessarily aware of what's going on with their own services. This does not inspire much confidence moving forward that advice to be offered will be anything but ineffectual, scripted instructions. The problem prompting this discussion went on for the better part of a week and the only thing considered was the possibility that it had something to do with my computer. It seems fairly evident that it wasn't the case.
Not sure what I'm comfortable doing if there are issues moving forward.