Hello Karen,
I know that is a very convenient way to get the voicemails and never have to lift up the phone. That stutter tone is an indication that there are voicemails. You are able to delete your messages quickly at Cox.com or the Cox app after you have read them instead of having to listen to each one. Currently, there is no way to get rid of the stutter tone on the phone. I do apologize. Thank you for that feedback, we appreciate all ways to better serve our customers.
Crystal S.
Cox Support Forum Moderator
