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brownrtb's avatar
brownrtb
New Contributor
6 years ago

Excellent service at last! From Paula in Omaha, Nebraska.

Excellent service at last! From Paula in Omaha, Nebraska. Called Cox 4 times to get a call intercept on our old phone number for our new forced/changed phone number
This last time worked- over the course of 3+ weeks, spoke to many cust service people.

phone
  • MaryF's avatar
    MaryF
    Former Moderator
    6 years ago
    Hello Brownrtb,

    I apologize for the trouble you experienced, but I'm happy to hear that Paula was able to assist with your issue. I have shared your compliments with Paula's leadership team so that she can be recognized.

    Mary
    Cox Support Forums Moderator