Found it. From the opening menu go to manage services & equipment, then phone, then helpful tools, then settings. Why is it under settings? And why don't you let us know when you move stuff where you moved it to? And why not just a drop down list under Phone that lists every possible place you can go in the Phone section. Does somebody get paid for each click and page down.
Last year CurtB suggested creating a shortcut to the Call History so I just tried that and it worked. When the login screen comes up I login and Cox opens with the Call HIstory screen. I forgot that I had done this a few years ago and it stopped working after Cox made some changes.
Our Call History is hard to find. I wanted to view my History but was just meandering throughout my account to find it.
Why is it buried so deep within our account?
My Account > Manage Your Services & Equipment > Phone > Helpful Tools > Settings
Why can't we access our History from Manage Your Services & Equipment?
Data Usage and Internet both have links under Manage Your Services & Equipment. Data Usage is to Internet as Call History is to Phone; therefore, put Call History under Manage Your Services & Equipment.