Forum Discussion

rpopil's avatar
rpopil
New Contributor
2 years ago

Call Waiting not working properly

Call waiting is NOT sending a beep/tone when a call comes in while on a call.  The caller gets voice mail prompt to leave a message, I'm never aware there is an incoming call.

Checked on "Phone Tools" in account, Call Waiting is turned "On".

  • CurtB's avatar
    CurtB
    Valued Contributor III
    2 years ago

    Try rebooting your modem.  Then cycle Call Waiting Off and back On in "Voice Tools".