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Phone_Upgrade_I's avatar
Phone_Upgrade_I
New Contributor
7 years ago

ACTION REQUIRED: POOR SERVICE - Digital Phone upgrade and home alarm

Please see this thread on your forum.   http://forums.cox.com/forum_home/phone_forum/f/6/t/18770.aspx     I too, am facing the same situation. Cox has told me verbally they cannot guarantee...
Alternative VoIP
Cox is NOT our friend in the digital age
Cox telephone
customer satisfaction
customer service
Digital Phone
Horrible change management
Horrible responsiveness of Cox Corporate to recurring telephone issues
Allan's avatar
Allan
Moderator
7 years ago

Hello,

We can certainly look into this concern for you. Please send us an email with your full address, contact info, and the name of the security system to cox.help@cox.com so we can help.

Thanks,

Allan - Cox Support Forums Moderator.