Forum Discussion
I agree. Cox is providing fewer services and charging us more. I changed some things in my Cox package the last time I reviewed it and lost a ton if storage for my email account. I changed my account, paid more, and recovered more email storage. It was never free!
- Darkatt4 months agoHonored Contributor
Of course it was. BUT, just like Cable tv, if you pay for a certain channel, you get other channels bundled in at no additional cost.
When you had a certain level of internet, they provided more email storage as a benefit of that higher speed. It was never figured in as part of the cost. Trust me, I KNOW exactly what you are talking about and on more than one occasion, when I was still working for Cox, I received a call from someone who's email was over 100% usage, due to lowering their costs by reducing their internet speed.
- billbright4 months agoNew Contributor II
BUT, just like Cable tv, if you pay for a certain channel, you get other channels bundled in at no additional cost.
I am sorry, but clearly you have no idea how any of this works. You might want to take a business 101 course.
If I want to watch BBC America, for example, I cannot just add BBC America. I have no choice but to add (and pay extra for) the "Variety" package that includes BBC America plus a 25 more channels, most of which I don't want and never watch.
If I want to watch CNN and the Discovery channel, I cannot just add those channels to the basic "Starter" package. I have to add Contour Preferred and get stuck with 81 - I say again, 81 channels I don't want.
You are simply and totally wrong to say those extra channels are added at no additional cost. They may not be separate line items on our bills but we are paying for them. Cox has to pay for them, they are not giving them away out of the kindness of their hearts.
When you had a certain level of internet, they provided more email storage as a benefit of that higher speed. It was never figured in as part of the cost.
Of course it was figured in as part of the cost. You cannot be this ignorant. Do you work for Cox? "Benefit"? Seriously? Ever studied marketing? You might want to take a marketing 101 course too.
Do you think McDonald's does not factor in the price of straws, or napkins, or those little packets of ketchup in their price of their sodas, burgers and fries?
Cox is NOT a charitable organization. If you are not a shill working for Cox, then you have been totally bamboozled by their marketing team. That is NOT meant to insult or criticize. It is just an obvious observation. :(
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