Forum Discussion
Transiting from Cox to Yahoo Email was time consuming and difficult.
I guess if we leave Cox we lose the email addresses totally.
I have heard they will keep email open for you after you leave Cox for 30 to 60 day.
Can anyone verify this?
Thank you
- ColleenD3 months agoModerator
iggyaz
Thanks for your comments! I'm so sorry to hear your mail transition was difficult and time consuming. It was meant to be a simplified process only requiring you to sign into the Yahoo webmail platform once each account had individually transitioned.
We certainly don't want to see you go, but as long as all of your Cox mailboxes have been successfully transitioned to the Yahoo mail platform, they will remain active with Yahoo if you maintain the required activity per Yahoo's mail guidelines. Once transitioned the email inboxes are no longer tied to your Cox services or controlled by Cox.
We really do value your business. If there's anything I can do to help with your account or services, or any other matters please kindly email cox.help@cox.com with your full name, complete street address and the details of your concern.
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