Forum Discussion
If I ditch Cox internet for another ISP, does this affect the cox.net email accounts in any way?
Those email accounts are now completely controlled and routed thru Yahoo servers aren't they?
- ColleenD4 months agoModerator
Tcox
We value your business and your participation in our Community Forums, so I certainly don't want to see you go, but the truth of the matter is that once your email account has transitioned to Yahoo, it is managed by Yahoo and not tied to your Cox account or services in any way. But this only applies if all email accounts associated with your service have fully transitioned, meaning that when you try to sign in at https://myemail.cox.net/ you are NOT seeing your inbox, are redirected to the Yahoo email platform, and can successfully sign into the Yahoo platform and see your inbox for each account. The added caveat is that you must maintain activity on the account by signing into Yahoo mail regularly. (per their guidelines.)
If you are considering a change I'd like to hear more and would appreciate the opportunity to discuss the matter with you. Please email us at cox.help@cox.com with your full name, complete street address, the details of your concern and a link to this post. You can also reach us on Twitter/X @CoxHelp, or visit us on Facebook.
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