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stacey_k's avatar
stacey_k
New Contributor
5 years ago

Won't stop sending me bills after account is closed (no balance due)

I ended my service with Cox in June (moved somewhere they don't offer service) and I am still getting monthly bills through email and text. I've contacted Cox four times and they keep telling me "you...
BenS1's avatar
BenS1
Former Moderator
5 years ago
Hello @Stacey_K, we apologize that you are still getting bills. Please contact us via Facebook or Twitter @coxhelp, and send us a private message with the address information. Thank you.

Ben S.
Cox Support Forums Moderator