Forum Discussion

aberrant's avatar
aberrant
New Contributor
6 years ago

Won't let me send the email from your server

Getting this error:

CXSNDR There was a problem with the sender's domain. Your email failed authentication checks against your sending domain's SPF, DomainKeys, or DKIM policy.

I'm at home using my same computer I've been using to send email for a couple years now, using the same modem I've had since I've been here but for some reason I can't send this email. I've confirmed my suspicion that it is the file itself that's keeping it from being sent, but shouldn't be.  Probably flagging it due to the name "beathazard" and not letting it go through.  It is well under the size limit at 3 MB. Probably shouldn't change name because I need to send it to Mcafee, keeps flagging it as a virus when it is just an execute file for a game that I bought through steam.  Anything you could do to fix your web email would be greatly appreciated.

  • KevinM2's avatar
    KevinM2
    Former Moderator
    Hi Aberrant, here's some additional information about our Postmaster, http://bit.ly/2VYySaJ. We currently have many resources focused on improving spam management and email security, and we are in the process of upgrading our spam filtering system. -Kevin M. Cox Support Forum Moderator