Forum Discussion
Wow! Thank you Bruce for your reply and the post link.
@DustinP - Thoughts?
Cox also insists the Wireless 4K Stream Player must use Panoramic. I assumed (again) Panoramic could therefore distinguish...and perhaps encapsulate...regular TV programs as "uncounted" Internet packets.
Another poster, however, claims the Stream Player works on a non-Panoramic modem/router. He said he'd monitor his data cap but nothing yet.
- Tariq_K5 years agoNew Contributor II
Interesting. This may be getting a bit over my head but I think I know what's going on with my setup. After miserabe failure of Cox pods to strengthen my wifi signal, I bought Google Nest wifi. After initial setup, I had two separate wifi networks; one from Pano and the other from Google router. I then enabled the bridge mode for the Pano Admin console to avoid having two different wifi networks. Now my only wifif network was controlled by Google Home. It think this may be my issue as Cox is now considering all data as streaming/data usage as oppose to excluding Contour 2 data from the cap. This may explain why my usage has gone up in the last 2 weeks (which is when I installed Google wifi) .
- Bruce5 years agoHonored Contributor III
Since you've got all the equipment...how 'bouts a controlled test!
- Tariq_K5 years agoNew Contributor II
Sure! Give me test scenario(s) to run and I'd be happy to do some. I did confirm yesterday that my overall usage including Contour 2 was the same for Google and Cox Data tracker. This tells me that Cox is counting my regular TV usage towards my cap. I use Contour 2 only for regular cable TV and use Apple TV for all other streaming. I unplugged Contour 2 yesterday and noticed this morning that my dat usage is considerably less (about 40GB vs 75GB) as compared to past few days, according to Cox Data Tracker.
I disabled the bridge mode late yesterday. Will use regular Cable TV normally today and check if the data usage spikes up again.
- ChrisL5 years agoFormer ModeratorFor the record, I think there may be some confusion regarding the Stream Player vs Wireless Contour Receivers. The Stream Player is a streaming app only platform very similar to what you would see in a Roku type device. It is not capable of delivering liner TV services like the Wireless Contour receivers are. The Stream Player is designed to work with any Internet connection however the Wireless Contour receivers are part of the Panoramic Wifi/Contour service platform.
-Chris- Bruce5 years agoHonored Contributor III
I thought I was finally schooled after 10 clarifications on the Wireless 4K Stream Player. Now there's another? I give up.
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