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smnnkd's avatar
smnnkd
New Contributor
5 years ago

WiFi Intermittent with New Cox Panoramic Gateway

About 6 weeks ago, Cox dropped their 300 Plan and was forced to get a new plan. I upgraded to Ultimate, and was advised I should replace the older Panoramic wifi device. Ever since, we experience int...
bearone2's avatar
bearone2
Contributor III

devices not in use but not connected can be connecting for app updates, email fetch, facebook notifications, etc..

smnnkd's avatar
smnnkd
New Contributor
5 years ago

Thanks bearone2. I am aware of this and we are shutting down portable devices not is use, and I am monitoring on Cox WiFi mobile app. My question is, as I am on Ultimate plan which supports 9 devices, will a 10th cause slower speeds or cause a complete connection drop? The drop is across all devices and last between 5 and 15 minutes.

  • bearone2's avatar
    bearone2
    Contributor III
    5 years ago

    if all are streaming something live, it could be an issue! do all 9 need to be used when you add the 10th?

    you'll just have to try it, see how much of a drop, if any.

    fwiw: i don't do auto updates on phones, laptops or pc's.

  • bearone2's avatar
    bearone2
    Contributor III
    5 years ago

    my wifi says i have 7 devices connected, 6 not connected.

    ultimate 500 plan, ookla test yesterday showed 523/10 on a 2 year old android.

    • smnnkd's avatar
      smnnkd
      New Contributor
      5 years ago

      bearone2 Thank you for your responses.y speeds vary throughout the day on all devices. At 5am, my speed seems to be capped at 50/6 l. And I am also to 500 plan. But usually it's up around 380 to 450 mbps.

      • bearone2's avatar
        bearone2
        Contributor III
        5 years ago

        i doubt if you're capped unless you're in an apartment complex!