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smnnkd's avatar
smnnkd
New Contributor
5 years ago

WiFi Intermittent with New Cox Panoramic Gateway

About 6 weeks ago, Cox dropped their 300 Plan and was forced to get a new plan. I upgraded to Ultimate, and was advised I should replace the older Panoramic wifi device. Ever since, we experience int...
bearone2's avatar
bearone2
Contributor III
5 years ago

devices not in use but not connected can be connecting for app updates, email fetch, facebook notifications, etc..

  • smnnkd's avatar
    smnnkd
    New Contributor
    5 years ago

    Thanks bearone2. I am aware of this and we are shutting down portable devices not is use, and I am monitoring on Cox WiFi mobile app. My question is, as I am on Ultimate plan which supports 9 devices, will a 10th cause slower speeds or cause a complete connection drop? The drop is across all devices and last between 5 and 15 minutes.

    • bearone2's avatar
      bearone2
      Contributor III
      5 years ago

      if all are streaming something live, it could be an issue! do all 9 need to be used when you add the 10th?

      you'll just have to try it, see how much of a drop, if any.

      fwiw: i don't do auto updates on phones, laptops or pc's.

    • bearone2's avatar
      bearone2
      Contributor III
      5 years ago

      my wifi says i have 7 devices connected, 6 not connected.

      ultimate 500 plan, ookla test yesterday showed 523/10 on a 2 year old android.

      • smnnkd's avatar
        smnnkd
        New Contributor
        5 years ago

        bearone2 Thank you for your responses.y speeds vary throughout the day on all devices. At 5am, my speed seems to be capped at 50/6 l. And I am also to 500 plan. But usually it's up around 380 to 450 mbps.