Why schedule an outage on a Monday from 5am - 6pm when schools and parents all have to "work from home"? VERY poor technical project management by Cox!!

Maybe Cox techs have better unions than IT techs and Cox has more of a monopoly than IT companies? Cox schedules outages during the day because that's when their workers are willing to do the job and because they know no one is really going to cancel service since there's no other alternative.