I agree 100%. The worst at customer service. I would suggest that you contact The Better Business Burrow. Since cox controls this board and my internet service, I fully expect them to delete this reply and block me from this board. They already blocked me from calling customer service with an honestly valid need of tech support. matsubzero at g mail
I have found when you are calling support, that by being pleasant, you can get things done. I am only aware of a few people blocked from calling support, and that has been due to good cause. Angry, shouting, foul language and threats were involved. Other than that, legitimate calls calls for support are always taken.
